{"id":377,"date":"2020-01-13T11:17:52","date_gmt":"2020-01-13T11:17:52","guid":{"rendered":"https:\/\/demosites.io\/web-agency-gb\/?page_id=5"},"modified":"2026-04-15T16:27:23","modified_gmt":"2026-04-15T14:27:23","slug":"workplace-experience-digital","status":"publish","type":"page","link":"https:\/\/www.sparkngo.fr\/","title":{"rendered":"Accueil"},"content":{"rendered":"\n
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spark&go est un cabinet de conseil sp\u00e9cialis\u00e9 IT Workplace Experience<\/strong>*<\/h4>\n\n\n\n

Vous consid\u00e9rez que vos collaborateurs<\/strong> sont l’atout le plus pr\u00e9cieux<\/strong> de votre entreprise, nous aussi !<\/p>\n\n\n\n

Pour accomplir les plus grands d\u00e9fis, l’environnement de travail informatique<\/strong> doit \u00eatre \u00e0 la hauteur et renforcer l’engagement.<\/p>\n\n\n

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*Digital Worplace Experience<\/strong> : favoriser la performance et renforcer l’engagement des collaborateurs gr\u00e2ce \u00e0 l’environnement de travail informatique<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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Pourquoi ?<\/p>\n\n\n\n


#1 Accro\u00eetre la performance individuelle et collective<\/p>\n\n\n\n

#2 Rendre tangible et positive votre marque employeur<\/p>\n\n\n\n

#3 Garantir une utilisation optimale des solutions informatiques disponibles<\/p>\n\n\n\n

#4 Ma\u00eetriser vos d\u00e9penses et am\u00e9liorer la qualit\u00e9 de service<\/p>\n\n\n\n

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Quelques cas d’usage<\/strong><\/p>\n\n\n\n

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On-boarding r\u00e9ussi \u00e0 J<\/strong>
Disposer le jour J de son arriv\u00e9e de l’ensemble du mat\u00e9riel informatique et de ses habilitations est une \u00e9vidence ! Pourtant cela implique une grande pr\u00e9paration, nous vous proposons d’\u00eatre \u00e0 vos c\u00f4t\u00e9s pour cadrer et optimiser l’on-boarding de vos collaborateurs.<\/p>\n\n\n\n

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Support orient\u00e9 \u00ab\u00a0client\u00a0\u00bb<\/strong>
Vous posez une question au support informatique, vous attendez une r\u00e9ponse \u00e0 la hauteur ! Or, les questions complexes am\u00e8nent trop souvent \u00e0 de l’insatisfaction. Nous vous accompagnons pour am\u00e9liorer la performance de votre support, le premier maillon de l’exp\u00e9rience collaborateur.<\/p>\n\n\n\n

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Cockpit de pilotage du workplace<\/strong>
L’environnement de travail informatique g\u00e9n\u00e8re une grande quantit\u00e9 d’informations : ServiceNow, Nexthink, Intune, Entra ID,… La technologie permet de croiser et d’exploiter toutes les sources de donn\u00e9es et d’en d\u00e9duire des d\u00e9cisions. Nous vous aidons \u00e0 construire votre cockpit de pilotage sous PowerBI.<\/p>\n\n\n\n

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IA g\u00e9n\u00e9rative au c\u0153ur de la DEX :<\/strong>
par o\u00f9 commencer ?<\/strong><\/p>\n\n\n\n

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Le temps de la d\u00e9couverte des outils d’IA G\u00e9n\u00e9rative est \u00e0 pr\u00e9sent derri\u00e8re nous.

M\u00eame si la connaissance contextuelle reste un facteur limitant, les cas de mise en application se multiplient sous forme d’assistant : d\u00e9veloppement, r\u00e9daction de contenu, auto-formation,…<\/p>\n\n\n\n

spark&go vous propose de vous aider \u00e0 d\u00e9couvrir les cas d’usage applicables \u00e0 l’exp\u00e9rience collaborateur pour votre entreprise.<\/p>\n\n\n\n

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D\u00e9couvrir<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n
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Pourquoi faut-il \u00e9valuer sa maturit\u00e9 dans la gestion des incidents graves ?<\/h3>\n\n\n\n

Savoir g\u00e9rer efficacement les incidents graves est une facult\u00e9 essentielle pour maintenir vos collaborateurs dans les meilleures conditions.<\/p>\n\n\n\n

Rappelons qu’un incident grave ou majeur a un fort impact :
– \u00e9conomique<\/strong> : impossibilit\u00e9 de vendre
– sur le fonctionnement global <\/strong>: impossibilit\u00e9 de d\u00e9livrer
– sur l’image de l’entreprise<\/strong> : d\u00e9gradation de la r\u00e9putation<\/p>\n\n\n\n

Si vous souhaitez savoir o\u00f9 se situe votre entreprise<\/strong> et d\u00e9terminer le plan d’actions, spark&go a \u00e9tabli une grille d’analyse<\/strong> et une m\u00e9thode d’\u00e9valuation<\/strong> de la gestion de crise SI \u00e0 partir des exp\u00e9riences \u00ab\u00a0client\u00a0\u00bb sur ce sujet.<\/p>\n<\/div>\n<\/div>\n\n\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

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Retour d’exp\u00e9rience : cr\u00e9ation d’une DSI dans le monde audiovisuel<\/strong><\/p>\n\n\n\n

Le march\u00e9 de l’audiovisuel fran\u00e7ais est historiquement compos\u00e9 d’une myriade d’ind\u00e9pendants et de micro-soci\u00e9t\u00e9s. L’autonomie est culturellement ancr\u00e9e.

En 2020, les p\u00e9riodes de confinement ont favoris\u00e9 l’accroissement de la demande de nouveaux contenus. Cela a \u00e9t\u00e9 l’opportunit\u00e9 d’une recomposition du march\u00e9 par fusion \/ acquisition, pour une soci\u00e9t\u00e9 fran\u00e7aise d’audiovisuel.

Ses investisseurs, dans le cadre des due diligences, ont proc\u00e9d\u00e9 \u00e0 des audits faisant appara\u00eetre des am\u00e9liorations attendues et plus pr\u00e9cis\u00e9ment sur les aspects cybers\u00e9curit\u00e9 et pilotage de l’environnement de travail informatique.

Dans ce contexte mi-2021, la mission de cr\u00e9ation d’une DSI a d\u00e9but\u00e9.<\/p>\n\n\n\n

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Mentions l\u00e9gales<\/a> – Nous contacter<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Mentions l\u00e9gales – Nous contacter<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"contained","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","footnotes":""},"class_list":["post-377","page","type-page","status-publish","hentry"],"yoast_head":"\nAccueil - spark&go<\/title>\n<meta name=\"description\" content=\"spark&go est une soci\u00e9t\u00e9 de conseil sp\u00e9cialis\u00e9e Digital Workplace Experience\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sparkngo.fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accueil - spark&go\" \/>\n<meta property=\"og:description\" content=\"spark&go est une soci\u00e9t\u00e9 de conseil sp\u00e9cialis\u00e9e Digital Workplace Experience\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sparkngo.fr\/\" \/>\n<meta property=\"og:site_name\" content=\"spark&go\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-15T14:27:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.sparkngo.fr\/wp-content\/uploads\/2024\/06\/acceuil-DEX-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"2503\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sparkngo.fr\\\/\",\"url\":\"https:\\\/\\\/www.sparkngo.fr\\\/\",\"name\":\"Accueil - spark&go\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sparkngo.fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.sparkngo.fr\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.sparkngo.fr\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.sparkngo.fr\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/acceuil-DEX-1024x1001.jpg\",\"datePublished\":\"2020-01-13T11:17:52+00:00\",\"dateModified\":\"2026-04-15T14:27:23+00:00\",\"description\":\"spark&go est une soci\u00e9t\u00e9 de conseil sp\u00e9cialis\u00e9e Digital Workplace Experience\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.sparkngo.fr\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.sparkngo.fr\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.sparkngo.fr\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.sparkngo.fr\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/acceuil-DEX-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.sparkngo.fr\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/acceuil-DEX-scaled.jpg\",\"width\":2560,\"height\":2503,\"caption\":\"Programmer and graphic designer characters create website. 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